India's Growing Online Reselling Platform

    CANCELLATION AND RETURN POLICY

    ● The buyer has the option to cancel the order only in case when he has placed the order and supplier is yet to confirm the order. The supplier gets 48 hours to process the order.

    ● We accept only quality return In case of any damage, defective, mis-shipped respectively.

    ● We will not be able to entertain any exchange requests over our platform.

    ● When the product is delivered to the buyer, the buyer has the option to arrange for a return within 5 days of delivery of the product. The return will be done as long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

    ● Return will only be processed post validation of the opening video of the product and it has to be uploaded while raising a return over the app. We have the shorter images available with us, so please make sure that there is no incorrect Vedic raised for the return as every Video will be validated with the shorter images.

    ● Refund of the approved product will only be process once supplier has given a confirmation that the product received back is genuine and matching with the video that was shared at the time of raising the return.

    REFUND POLICY

    ● Once the cancellation is done by the buyer, we initiate the refund within 3-4 working days. The customer will receive the refund in his bank account within 7 working days.

    ● Return Refund will be processed on every upcoming Tuesday once we receive a confirmation from the seller that the correct product has been delivered.

    ● In case of dispute in the quantity received, we take 7 working day’s to cross validate with the courier vendor and in case we find any discrepancy from seller end the balance amount will be refunded in the upcoming Tuesday.

    ● In case of any seller cancellation on pre paid orders, the amount will be reimburse in the upcoming Tuesday.

    RTO POLICY

    ● The buyer will be restricted for any purchase on COD mode of Payment in case RTO% breaches 50%

    ● Margin amount will be put on hold in case of over all RTO% above 50% and will be settled for the same account only on the given condition.

    1. Over all RTO % coming down to 35% with in next 60 Day’s .

    2. Minimum 1 Successful order for continues 30 Day’s.

    ● In case of COD option getting blocked at RTO 35%, buyer has the option enable COD option by agreeing to the RTO terms and condition mention below.

    1. RTO % between 35% to 39.99% : RS.49/- on all the RTO orders.

    2. RTO % between 40% to 44.99% : RS.79/- on all the RTO orders.

    3. RTO % between 45% to 49.99% : RS.99/- on all the RTO orders.

    ● RTO penalty getting imposed will be adjust in the upcoming margin and in case of balance amount, margin will be settled on upcoming Tuesday.

    MARGIN SETTLEMENT

    ● We are settling the margin of our resellers on every Tuesday of the week. User can log in to the payment page and see the schedules of the upcoming payment and settled payment with the UTR number

    ● In case of any dispute, user has to share the bank statement in the PDF format for last 30 Day’s in order to validate the same with the Bank

    ● 2.99% Payment Gateway charges will be imposed on every margin settlement.

    ● RTO% penalty getting imposed will be adjusted on every margin cycle.

    ● Margin amount will be put on hold in case of over all RTO% above 50% and will be settled for the same account only on the given condition.

    1. Over all RTO % coming down to 35% with in next 60 Day’s .

    2. Minimum 1 Successful order for continues 30 Day’s.

    REFERRAL INCENTIVE STRUCTURE

    ● A user can earn upto Rs.100000/- (One Lakh per refferal)

    ● User Earns Rs.3/- flat on every successful order of there referrals for 6 Month from the date of there 1st Order

    ● There is no limit on the incentive a user can earn upto.

    ● A user will be eligible for an incentive amount only when the RTO% of the user is below 50%.

    BONUS STRUCTURE

    1. Successful order per day from Monday to Sunday and RTO% below 35% user is eligible for a bonus of Rs.50/- for that week and the amount will be settled on the the Upcoming Tuesday once the cycle is complete. For more details user can go through the Bonus option available over the payment page of the app.

    2. Successful order per day from Monday to Sunday and RTO% below 35% user is eligible for a bonus of Rs.125/- for that week and the amount will be settled on the the Upcoming Tuesday once the cycle is complete. For more details user can go through the Bonus option available over the payment page of the app.

    3. Successful order per day from Monday to Sunday and RTO% below 35% user is eligible for a bonus of Rs.200/- for that week and the amount will be settled on the the Upcoming Tuesday once the cycle is complete. For more details user can go through the Bonus option available over the payment page of the app.

    4. Successful order per day from Monday to Sunday and RTO% below 35% user is eligible for a bonus of Rs.300/- for that week and the amount will be settled on the the Upcoming Tuesday once the cycle is complete. For more details user can go through the Bonus option available over the payment page of the app.

    5. Successful order per day from Monday to Sunday and RTO% below 35% user is eligible for a bonus of Rs.500/- for that week and the amount will be settled on the the Upcoming Tuesday once the cycle is complete. For more details user can go through the Bonus option available over the payment page of the app.